How do you design frictionless customer experiences where customers can seamlessly navigate between digital and
This is the main question Anders explores in this thought-provoking keynote. Emerging technologies such as Artificial Intelligence, Virtual Reality and the Internet of Things are enabling more and more brands to become truly ’seamless’.
This presentation will provide you with fascinating case studies and best practices from smart brands that understand how intelligent technologies can amplify customer service, create compelling customer experiences, remove friction and transform our lives.
THIS BESPOKE TAILORED PRESENTATION WILL PROVIDE:
Consumers crave seamless transformation - indulge their digital minds while connecting to their analogue hearts.
You and your leaders need a thinking strategy that enables you to stay on trend, to adapt with the times, and successfully navigate a constantly shifting business landscape.
The world has changed and it's a little out of whack. Organisations and leaders are struggling to find their bearings, and many feel overwhelmed by the changes they are facing. Globally, tidal waves of new ideas and thought currents are smashing old school thinking to smitherines. You and your leaders need a thinking strategy that is as flexible as a GPS, and that enables you to stay on trend, to adapt with the times, and successfully navigate a constantly shifting business landscape.
Are your leaders tuned into, driving and manifesting the latest thinking from across the globe? Is your organisation on trend, or is it likely to be smashed by disruptive innovation? Are your teams able to cope with the changes they are tasked with, or are they still coming to grips with the last change roll-out? Is your salesforce still knocking on doors, making cold calls, and refusing to leverage their efforts in an age of sales innovation?
ATTENDEES WILL LEAVE WITH AN UNDERSTANDING OF HOW TO:
As some organisations careen recklessly into the digital future and others are left behind by remaining steeped in the ways of old, thought leaders are coming to realise there is an important middle ground. Most often that’s where your customers and clients want you to be, the place where digital and analogue converge - the ‘digilogue’. In the digilogue it is understood that digital satisfies a customer’s mind while analogue soothes the heart.
KNOWING WHERE THIS PLACE IS DEMANDS:
Every business must know where its middle ground lies, where the old-school artisan meets the efficiency and power of the future. This customised presentation will help your people find where that place is.
Don't throw the analogue baby out with the digital bathwater.
Change doesn't care whether you like it or not. It happens without your permission.
Waves of change are rolling towards us and you’d better be prepared. But how do you spot the waves, or identify what’s going on in the market? How do you sense the direction of the currents, or establish what it means for your business? And how do you best position yourself so you’re not washed away, or choose a market position and ride the wave?
The WAVES OF CHANGE THREATENING EVERY BUSINESS ARE:
THIS KEYNOTE WILL PROVIDE YOU WITH THE FOLLOWING FORESIGHTS:
DOWNLOAD AN INFOGRAPHIC WITH TESTIMONIALS FROM DIVERSE INDUSTRIES TO HELP YOUR PITCH.
HAVE A QUESTION?
WE WOULD LOVE TO HEAR FROM YOU, CONTACT US AT:
IT & Software
Pharmaceutical & FMCG
Banking & Finance
AGRICULTURE & FOOD